Terms of Service

1. Acceptance of Terms

These Terms form a legally binding agreement between you and Kalyra Learning GmbH (“kalyra,” “we,” “us,” or “our”). The Services are intended for individuals who are at least 16 years old. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the Services and that they have reviewed these Terms with you.

Our Privacy Policy is incorporated by reference into these Terms. By using the Services, you also agree to how we collect and use personal data as described in the Privacy Policy.

2. Educational Disclaimers

The Services provide educational content only. Materials, examples, assignments, and discussions are designed to support learning and practice. They are not a substitute for professional advice tailored to a specific situation.

• All materials are provided for educational purposes only.
• Experts may participate as invited specialists; their participation does not create an ongoing advisory relationship.
• We do not provide financial, career, or professional guarantees. Outcomes depend on prior knowledge, participation, and practice time.

3. Description of the Services

kalyra offers learning experiences in areas that may include languages (such as English, Arabic, and Chinese), AI foundations and applied workflows, programming, practical digital skills, and personal development topics related to learning habits. Each course or program description may specify prerequisites, lesson duration, cohort cadence, expected workload, and whether the delivery is live, recorded, or mixed.

We may update, improve, replace, or discontinue any part of the Services at any time. Where feasible, we will provide reasonable notice if a change materially impacts an active cohort or scheduled webinar.

4. Enrollment Requests and Communications

Enrollment and pricing inquiries are handled through our on-site forms or by contacting us using the email and phone number published on the website. Submitting a request does not guarantee placement in a cohort or seat availability for a webinar. We may ask for additional information to confirm fit with a track or to place you at the appropriate level.

You agree to provide accurate contact information and to keep it current. If you provide false or misleading information, we may suspend our response, refuse enrollment, or restrict access to the Services.

5. Acceptable Use

You agree to use the Services lawfully and respectfully. In particular, you must not:

• Attempt to probe, scan, or test the vulnerability of the website or bypass security measures.
• Scrape, crawl, or systematically extract data, content, or course materials without our written permission.
• Upload or transmit malware, harmful code, or instructions intended to compromise devices or networks.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Send spam, unsolicited promotional messages, or abusive communications through our forms.
• Use the Services in a way that materially disrupts other learners, including in live webinars or cohort sessions.
• Access the Services from jurisdictions where doing so would violate applicable laws, including sanctioned regions, if applicable.

We may suspend or terminate access to the Services if we reasonably believe a violation has occurred, or if required for safety, security, or legal compliance.

6. Intellectual Property

The website, course structures, lesson materials, assignments, recordings (where applicable), text, graphics, logos, and other content provided through the Services are owned by Kalyra Learning GmbH or licensed to us, and are protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal learning purposes. You must not copy, reproduce, distribute, publicly display, publish, create derivative works from, or commercially exploit our materials without prior written consent.

7. Third-Party Services and Links

The Services may reference third-party tools, platforms, or resources (for example, for learning practice, external reading, or general context). We do not control third-party content and do not guarantee its accuracy, availability, or security. Your use of any third-party service is at your own risk and subject to that provider’s terms and privacy practices.

8. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. We do not warrant that any educational content will meet your requirements or produce a particular result. Any examples or illustrations are for learning purposes and do not constitute guarantees.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Kalyra Learning GmbH will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or goodwill, arising out of or related to your use of (or inability to use) the Services.

To the extent we are found liable for any claim, our total direct liability for all claims in the aggregate will be limited to the greater of (a) the amount you paid to us for the Services in the twelve (12) months before the event giving rise to the claim, or (b) EUR 100.

Some jurisdictions do not allow certain limitations of liability, so some of the limitations above may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Kalyra Learning GmbH, its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any applicable laws or third-party rights.

11. Force Majeure

We will not be liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, pandemics, internet or cloud-provider outages, and cyberattacks that are not caused by our gross negligence.

12. International Use

The Services are operated from Germany. We make no representation that the Services are appropriate or available for use in all locations. You are responsible for compliance with local laws that may apply to your access and use of the Services.

13. Governing Law and Venue

These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict of laws principles. If you are a consumer habitually resident in the European Union, you may also benefit from mandatory provisions of the consumer protection laws of your country of residence.

Unless mandatory law provides otherwise, the courts located in Frankfurt am Main, Germany will have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Services.

14. Dispute Resolution

Before filing a formal claim, you agree to contact us and provide a brief, written description of the issue and your requested resolution. We will attempt to resolve disputes informally within thirty (30) days of receiving your notice.

If informal resolution is not successful, either party may pursue a claim in a court of competent jurisdiction, subject to Section 13 and any mandatory consumer protection rules that apply.

15. Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms, used the Services in a manner that could expose us or others to liability, or if discontinuation is required for legal, security, or operational reasons.

Upon termination, your license to use the Services ends immediately. Sections that by their nature should survive termination will survive, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be interpreted to reflect the original intent as closely as permitted by law.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Kalyra Learning GmbH regarding the Services and supersede all prior or contemporaneous understandings on the same subject matter.

18. Assignment

We may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. You may not assign or transfer these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Kalyra Learning GmbH.

20. Modifications to These Terms

We may update these Terms from time to time. Changes will be effective fourteen (14) days after posting on this page, unless a shorter period is required for legal or security reasons. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

21. Electronic Communications

You consent to receive communications from us electronically, including by email and by notices posted on the website. You agree that such communications satisfy any legal requirements that communications be in writing, consistent with applicable electronic communications laws.

22. Contact

If you have questions about these Terms, contact:

• Kalyra Learning GmbH
• Taunusanlage 8, Innenstadt, 60329 Frankfurt am Main, Germany
• Email: [email protected]
• Phone: +49 69 153 25871